1. Terms of Service

1.1 Scope & User Commitment

These terms apply to all web pages, products, services, transaction processes, and after-sales support of this independent store. Users warrant that they are at least 18 years of age and have full legal capacity to use this website, or are using the site under the supervision and consent of a legal guardian. All information submitted during registration and checkout must be true, accurate, and complete. Any false information, malicious ordering, bulk brushing, or abusive after-sales claims are strictly prohibited.
Users shall not use this website to conduct infringement, fraud, resale, illegal traffic diversion, spam distribution, server attacks, data tampering, or any other illegal or improper activities. Upon detection of any violation, we reserve the right to suspend user access, cancel relevant orders, terminate services, and pursue legal liabilities.

1.2 Order & Transaction Rules

A binding transaction contract is formed once a user submits and completes payment for an order. Both parties shall comply with these unified policies and product-specific transaction rules. We reserve the right to update product information, pricing, inventory status, and promotional activities in real time. All pictures, specifications, and prices displayed on the website are for reference only. In cases of system errors, incorrect pricing, or inventory abnormalities, we reserve the right to cancel orders and issue full refunds without additional compensation after notifying the user.
Unpaid orders will be automatically cancelled after expiration. Modification or cancellation of paid orders must comply with our order and after-sales rules. We reserve the right to restrict purchasing privileges for users who frequently and maliciously cancel orders or file unreasonable after-sales requests.

1.3 Account Usage Rules

Users are solely responsible for safeguarding their account, password, shipping information, and personal data. We shall not be liable for any losses caused by user negligence, account sharing, or unauthorized account access. We reserve the right to conduct risk verification, temporary freezing, or permanent ban on accounts with abnormal login, unusual orders, frequent returns, or suspicious transactions to ensure platform security.

2. Privacy Policy

2.1 Information Collection

To complete order performance, delivery, after-sales service, and user support, we only collect necessary user information, including but not limited to: username, email address, recipient name, contact phone number, shipping address, order records, payment proof, and logistics information. We also automatically collect browsing behavior, device information, IP address, and Cookie data to optimize website experience, conduct risk control, and analyze operational data.

2.2 Information Usage

All collected user data is strictly used for order confirmation, delivery notification, after-sales communication, order inquiry, account security verification, promotional notifications (users may unsubscribe at any time), risk inspection, and legal compliance. We will never sell, rent, or trade your personal information to third parties for commercial purposes.
User data may only be shared with authorized third parties under compliant circumstances, including logistics providers for delivery fulfillment, payment processors for fund settlement, mandatory legal requirements from regulatory authorities, and services explicitly authorized by users.

2.3 User Rights & Cookie Statement

Users have the right to view, correct, or delete their personal information by contacting our customer service or official email. This website uses Cookies to improve browsing experience. Users may disable Cookies via browser settings; however, certain website functions may be affected after disabling Cookies.
We comply with cross-border data compliance standards. We do not store sensitive private data. All user data is encrypted and stored securely, and invalid data will be cleaned regularly to protect user privacy and information security.

3. Shipping & Delivery Policy

3.1 Order Processing & Handling Time

Standard orders will be processed and shipped within24 to 48 hours after payment confirmation. Processing time may be extended during weekends, public holidays, and large-scale promotional events. Pre-sale and customized products will be shipped according to the delivery cycle specified on the product page.

3.2 Shipping Coverage & Delivery Time

Shipping areas are subject to the scope displayed on the website. Remote and restricted regions are not supported. International delivery normally takes 7 to 25 working days. Delivery time may fluctuate due to customs clearance, weather conditions, peak logistics seasons, and local delivery policies, which are beyond our control.

3.3 Shipping Fee & Free Shipping Rules

Shipping fees are calculated and displayed in real time at checkout. Free shipping offers and threshold-based free shipping activities are subject to the current promotional rules. Users must provide accurate shipping information. Any additional shipping fees or return fees caused by incorrect addresses, unsuccessful delivery, or user refusal to accept the package shall be borne by the user.

3.4 Logistics Exception Handling

Users may contact customer service to verify issues such as package loss, damage, or long-term logistics update suspension. If the problem is confirmed to be caused by logistics carriers, we will assist users with compensation, reshipment, or refund. We are not responsible for delays or failed delivery caused by customs inspection, detention, or local tariff policy changes, but we will actively assist users in resolving relevant issues.
Tariff Notice: International orders may incur local customs duties and clearance fees, which are determined by local customs regulations. All tariffs are borne by the recipient unless otherwise specified on the product page.

4. Return & Refund Policy

4.1 After-sales Application Period

Users may apply for eligible return or refund services within 30 days after receiving the products. Orders without valid feedback within the period will be regarded as successfully fulfilled, and no further after-sales applications will be accepted.

4.2 Eligible After-sales Scenarios

  • Products with quality defects, damage, flaws, or functional abnormalities;
  • Incorrect items, wrong specifications, or missing quantities compared with the order;
  • Severe product damage caused by logistics transportation that affects normal use.

4.3 Non-returnable & Non-refundable Scenarios

  • Applications submitted beyond the 30-day after-sales period;
  • Damage caused by human factors, unauthorized disassembly, modification, water damage, or collision;
  • Normal wear and slight scratches that do not affect product usage;
  • Clearance items, flash sale products, customized goods, and personal intimate products marked as non-returnable;
  • Subjective reasons including personal dislike, improper size, wrong order, and impulsive purchase without quality issues.

4.4 Return & Refund Process

To apply for after-sales service, users must provide the order number, product problem photos or videos, and logistics proof. Our customer team will confirm the application and provide a solution within 1 to 3 working days. We support full refund, exchange, and reshipment solutions based on actual conditions and user demands.
For direct refund applications, funds will be returned via the original payment channel, and the arrival time ranges from 3 to 15 working days depending on different payment providers. For return-and-refund applications, users need to send back the goods to the designated address. Refunds will be processed after we receive and inspect the returned items. Return shipping fees will be covered by our store for merchant-caused problems and borne by users for personal reason returns.

5. Payment Policy

5.1 Payment Methods & Fees

This website supports all compliant payment methods displayed on the checkout page. All product prices are clearly marked with no hidden charges. Handling fees charged by individual payment channels will be displayed at checkout if applicable.

5.2 Order Payment & Expiration Rules

Orders will be automatically cancelled if not paid within the valid payment period. For abnormal payment statuses caused by system failure or payment delay, users may contact customer service for manual verification, and we will handle the issue truthfully to protect user fund security.

5.3 Transaction Security Guarantee

All transaction data on this website is fully encrypted. We do not store users’ bank card information, payment passwords, or other sensitive payment data. In case of abnormal deduction or repeated deduction, users may provide valid proof to our customer service, and we will fully refund the abnormal charges after verification.

6. Disclaimer & Dispute Resolution

6.1 Disclaimer Scope

We shall not be held liable for contract breach or compensation for delayed shipment, logistics exceptions, or order failure caused by force majeure events, including natural disasters, epidemic control, logistics suspension, customs policy adjustments, international situation changes, server failures, and network fluctuations. We will provide priority solutions including delayed delivery, full refund, or reshipment for affected orders.
All product pictures, sizes, colors, and parameters on the website are for reference only. Slight color difference and minor parameter errors do not constitute quality problems, for which we assume no compensation liability.

6.2 Dispute Resolution

All transaction disputes shall be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the judicial authority where the website operator is located and settled in accordance with applicable laws and regulations.

6.3 Policy Update

We reserve the right to revise and update these unified policies at any time. Updated terms will take effect immediately after being published on the website. Continued use of this website after policy updates constitutes acceptance of the latest terms.

7. Contact Information

For policy inquiries, after-sales disputes, privacy right applications, and feedback, users may contact us via online customer service or official email. We will respond and process your request within 1 to 2 working days.